Last Updated: 28th of July,2025.
At ATHENIAM, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our handcrafted jewelry.
Information We Collect
Personal Information You Provide
- Contact Details: Name, email address, phone number
- Order Information: Billing and shipping addresses, payment details
- Communication: Messages through contact forms, customer service inquiries
- Account Information: If you create an account with us
Information Collected Automatically
- Website Usage: Pages visited, time spent, browser type, device information
- Cookies: Small files that help improve your browsing experience
- Analytics Data: Through Google Analytics to understand website performance
How We Use Your Information
We use your personal information to:
- Process and fulfill your jewelry orders
- Communicate about your purchases and provide customer support
- Send order confirmations, shipping updates, and delivery notifications
- Improve our website experience and product offerings
- Comply with legal obligations and prevent fraud
- Send marketing communications (only with your consent)
Information Sharing
We share your information only when necessary:
Service Providers
- Payment Processors: To securely handle transactions
- Shipping Companies: To deliver your orders
- Analytics Services: Google Analytics to improve our website
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
We never sell your personal information to third parties.
Data Security
We implement strong security measures to protect your information:
- Secure data transmission using SSL encryption
- Regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
- Secure storage of payment and personal details
Your Rights (GDPR)
As a European customer, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
- Withdraw Consent: Stop marketing communications at any time
To exercise these rights, contact us at info@atheniam.com
Data Retention
We retain your information for:
- Order Information: 7 years for tax and legal purposes
- Marketing Communications: Until you unsubscribe
- Website Analytics: 26 months through Google Analytics
- Contact Inquiries: 3 years unless longer retention is required
Cookies
Our website uses cookies to:
- Remember your preferences and improve functionality
- Analyze website traffic through Google Analytics
- Enable social media integrations
- Track marketing effectiveness through Facebook Pixel
You can control cookies through your browser settings, though some website features may not work properly if disabled.
International Transfers
Your data may be transferred outside the European Economic Area for:
- Payment processing
- Analytics services
- Customer support
We ensure adequate protection through appropriate safeguards and compliance with European data protection standards.
Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or website notice.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
Email: info@atheniam.com Address: Didlukio g. 58, Vilnius, Lithuania.
We respond to all privacy inquiries within 30 days as required by European law.